MA110

Maintain confidentiality

Demonstrate critical thinking and safe psychomotor skills when providing patient care

Demonstrate critical thinking, infection control measures and standard precautions in all invasive procedures under supervision

Prioritize patient care needs and triage urgent concerns for health providers

Display behaviors consistent within the scope and role of the Medical Assistant

Identify environmental risks, and implement policy and procedures to prevent injury and liability.

Use correct medical terminology to communicate with providers

Use correct medical terminology to teach patients based on established standards of care using established teaching instruments.

Accurately enter data into the electronic medical record

Compare manual and computerized bookkeeping systems used in ambulatory healthcare

Explain common financial reports

Differentiate between accounts payable and accounts receivable

Describe the impact of both the Fair Debt Collection Act and the Federal Truth in Lending Act of 1968 as they apply to collections

Explain procedures for collecting outstanding accounts

Identify errors explain the procedure for making adjustments a patients account or medical record

Assure that documentation and patient care are provided in accordance with regulations, policies, laws and patient rights.

Communicate with team members, patients and family members to screen for identified and potential health concerns